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PaperFree Solutions from Chubb

In today's on-demand world, we continuously seek ways to service our agents, brokers, and customers more efficiently by expanding the delivery of information electronically. Chubb is pleased to offer a variety of paperfree solutions for agents and policyholders.


Commercial PaperFree Solutions

Too much paper?  Scanning or storage costs adding up?  Imagine PDF versions of agent and insured policy documents sent directly to your agency management system.

Thanks to Chubb Commercial PaperFree, Chubb’s revolutionary electronic policy distribution system, you can now receive electronic versions of all transactions that typically generate paper, including new lines, renewals, rewrites, endorsements, audits, cancellations, and more. Most commercial and executive lines products and policy types are included.

Commercial PaperFree for Agency Copies (includes all commercial lines of insurance)

Enroll using one of three options:

  • Option 1 - Alert/Notification with a PDF copy of the transaction
  • Option 2 - Alert/Notification only
  • Option 3 - No Alert/Notification

Commercial PaperFree for Insured Copies (includes professional and management liability insurance policies (e.g., crime, D&O liability, employment practices liability, professional liability, etc.)

  • Must be enrolled in Commercial PaperFree for Agency Copies
  • Alert/Notification with a PDF copy of the transaction

Why Enroll in Chubb Commercial PaperFree?

Chubb Commercial PaperFree is cost-efficient, “green,” and can help reduce the time and costs you incur to collate and scan paper.  Depending on the option you choose, the transaction will be sent directly to your agency management system, and you will continue to be able to access policy copies via Business Policy Detail and our secure agency website, @chubb.  

The Chubb Commercial PaperFree alert/notification and/or PDF will be sent to your IVANS mailbox the day after a transaction is issued by Chubb, before the end of business.  


How to Enroll in Chubb Commercial PaperFree

Chubb Commercial PaperFree is available on all Vertafore agency management systems and to users using Applied Systems TAM version 10.3 and higher.  To enroll, simply complete the enrollment form and return to our eBusiness Help Desk, ebusinesshelp@chubb.com or fax it to 888-201-2521. 

More Questions?

For additional information, contact our eBusiness Help Desk at 877-747-5266. 


PaperFree Solutions for Personal Lines Agents

My Alerts! - This application is Chubb’s online document delivery service designed to help producers manage important Chubb documents online.  Agents can view and print all of Chubb’s Masterpiece® transaction information, including policies, bills and appraisals.

My Policies allows agents, brokers and policyholders to access personal lines policy, billing, claim and appraisal information. Through this area, agents can search by policy number or customer name to view policy details, check bill status, conduct a claim inquiry, or access homeowners appraisal reports. 
For additional information, contact the CPI Premier Solutions team at 866.324.8222.

My Policies is co-branded with your agency's contact information and logo (if submitted) so policyholders can quickly and easily contact you if they have questions or want to update coverage.


PaperFree Solutions for Personal Lines Policyholders

Chubb is pleased to announce that we are now able to deliver Chubb insurance policy(s)* directly into a policyholder's email inbox. Click here to learn more.  For additional information, contact the CPI Premier Solutions team at 866.324.8222.