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Account Management & Inquiry

The following solutions help you manage accounts and access policy information quickly and easily. 


My Alerts! 

This application is Chubb’s online document delivery service designed to help producers manage important Chubb documents online.  Agents can view and print all of Chubb’s Masterpiece® transaction information, including policies, bills and appraisals.

My Policies 

Allows agents, brokers and policyholders to access personal lines policy, billing, claim and appraisal information. Through this area, agents can search by policy number or customer name to:

View policy details - You can review a coverage summary or print a copy of a policy.  You can also submit changes to a policy mailing address, update mortgagee information and more.

Check bill status - View the current amount due or payment history.  You also can look at billing records handled by bill payers other than the policyholder, such as a mortgage company.  In addition, policyholders can use our Web site to pay bills online.

Conduct a claim inquiry - Explore claim history or check the status of a current claim.  Claim numbers, relevant dates, payment amounts made to the policyholder, and adjuster contact information are available.

Access appraisals - If a homeowners policyholder has recently had a Chubb appraisal, both you and your policyholder can access the detailed appraisal report online.  These reports contain pictures of the home and estimated values to rebuild.

My Policies is co-branded with your agency's contact information and logo (if submitted) so policyholders can quickly and easily contact you if they have questions or want to update coverage.