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Marine & Personal Lines Yacht Claims
Claims

What’s New

We’ve simplified the marine and personal lines yacht claim reporting process…Chubb has centralized the reporting of claims for:

  • Ocean Marine
  • Inland Marine
  • Motor Truck Cargo
  • Warehouse Legal Liability
  • Marine General Liability
  • Yachts on U.S. produced business at its recently created Marine Services facility in Downtown, New York.
  • Household Goods Claims (See Special Reporting Provision at the end of this document)

Facility Highlights

The marine claims facility offers agents, brokers and customers the following benefits:

  • Claims will be handled by dedicated, trained marine and transportation claim specialists who are thoroughly familiar with the issues that can arise on these types of claims.
  • Contacting a central resource helps assure timely handling of all marine and transportation claims.
  • All questions or concerns regarding a marine and transportation claim or recovery matter can easily be managed by calling just one toll-free telephone number.

What Should You Do If You Have A Claim?

If you have a claim to report, please follow these steps:

  • For a new claim, have all your information and documentation ready.
  • Contact Eastern Service Center at 1-800-Claims-0
  • Fax: Toll Free 1-800-300-2538
  • Form: Marine Claim Reporting Form
  • Email: marineclaims@chubb.com
  • A marine and transit claim specialist will be assign your claim to a regional claim specialist located in Seattle, Boston, Philadelphia, Chicago, Florham Park, Newport Beach or New York. The regional claim specialist will contact you within 24 hours to initiate the claim handling process.
    (Claims that need to be reported during other times should be referred to Chubb’s EasternServiceCenterat 1-800-CLAIMS-0. The EasternServiceCenteris available 24 hours a day, seven days a week and can help put you in contact with an ocean marine claim specialist.)

Chubb Contacts

Household Goods Claims should be reported to Chubb's Eastern Claims Service Center at 1-800-CLAIMS-0 or contact:

Mike Canavan
Phone: 757-222-4245
Fax:  1-800-664-5358

 

For promotional purposes, Chubb refers to the member insurers of the Chubb Group of Insurance Companies underwriting coverage: Federal Insurance Company, Chubb Insurance Company of New Jersey, Great Northern Insurance Company, Pacific Indemnity Insurance Company, Not all insurers do business in all jurisdictions.
This document is descriptive only. The precise coverage afforded is subject to the terms and conditions of the policies as issued.