Commercial Claims - Reporting a Claim
To ensure the matter is handled as promptly as possible, please provide the following details:
- Your company name
- The class of business to which the new claim relates
- The policy number if you know it
- Full contact details of the person within your company to whom enquiries relating to the claim should be directed
- The loss location and summary of the loss
How to contact us
Accident and Health
For all A&H polices, please notify all new claims via email or phone.
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| Toll Free |
877.772.7797 |
| Fax |
416.368.0641 |
Commercial Property
For all policies that begin ABR, FSR, PRN, COC, 000000, YL, YM, STR
Please use the below email or phone number
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| Toll Free |
877.772.7797 |
For policies consisting only of numbers, 7 to 8 digits in length, please use the below email or phone number
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| Toll Free |
800.532.4822 |
Commercial Auto
For all policies that begin with CAC, CGL, AIA, YA, YM, or SOM
Please use the below email or phone number
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| Toll Free |
877.772.7797 |
For policies consisting only of numbers, 7 to 8 digits in length, please use the below email or phone number
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| Toll Free |
800.532.4822 |
Financial Lines
For all policies that begin DO, EOX, DOX, CODA, G
Please use the below email or phone number
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| Toll Free |
877.772.7797 |
For policies consisting only of numbers, 7 to 8 digits in length, please use the below email or phone number
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| Toll Free |
800.532.4822 |
Casualty
For all policies that begin CGL, EIL, XBC, XCP
Please use the below email or phone number
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| Toll Free |
877.772.7797 |
For policies consisting only of numbers, 7 to 8 digits in length, please use the below email or phone number
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| Toll Free |
800.532.4822 |
Cyber Incident
Following a cyber incident please contact our live cyber response specialists at the below email or phone hotline.
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| Toll Free |
1.800.567.4300 |