Chubb Newsflash - SE Queensland & Northern NSW

Our thoughts are with the community, families and businesses of South East Queensland and Northern NSW, as the impact of Tropical Cyclone Alfred unfolds. 

If your clients are impacted, Chubb's Claims Team is ready to help with reimbursement for emergency repairs, claim lodgements and any queries.  
 

Reporting a claim

If you need to notify us of a property claim, please provide as much information as possible. This may include:  

• Policy number
• Name of Insured 
• Insured contact details 
• Location 
• Extent of damage (please be as detailed as possible including the estimated monetary amount) 
• Further action (i.e does the Insured require an adjuster/builder/restoration specialist, or do they have their own repairer?) 

Emergency repairs coverage for Chubb Commercial Property policyholders

Chubb Commercial Property policyholders can undertake emergency repairs due to this event without prior referral if the repair costs fall under $5,000. Reimbursement by Chubb will be subject to confirmation of cover by us and policy terms and conditions. 

We request that a claim is lodged as soon as possible and then invoices, photographs and proof of damage are forwarded to us as soon as possible thereafter.

Emergency preventative measures for Chubb Masterpiece & Signature policyholders

Chubb will pay Masterpiece policyholders up to $5,000 and Signature policyholders up to $10,000 for costs incurred by the policyholder in taking temporary measures which are reasonable to avoid or mitigate a potential claim caused by storm or flood. Reimbursement by Chubb will be subject to confirmation of cover by us and policy terms and conditions. 

We request that a claim is lodged as soon as possible and then invoices, photographs and proof of damage are forwarded to us as soon as possible thereafter.