Making a Commercial Property Claim
In the world of commercial property claims, the unforeseen can strike any business.
Chubb recognises that settling a claim involves more than simply restoring or replacing damaged property. Our experienced team of claims specialists understand the complexities of commercial property insurance and the unique challenges that arise during the claims process.
Report your claim
Any loss or potential loss should be reported immediately, with steps taken to mitigate further damage.
By completing a Property Claim Form and attaching any supporting document, you can report your claim to aus.propertyclaims@chubb.com.
For after hours emergencies where you are unable to contact your insurance immediately, please call 1800 726 226.
If you experience an emergency during Chubb's business hours, we are here to assist you and ensure your safety, please contact our Chubb office.
All claims are subject to the terms, conditions and exclusions of the relevant product disclosure statement and/or policy. Please read this information carefully before making a claim and/or contact your broker or us for more information.
How is Chubb different?
From small value losses to catastrophic events, Commercial Property claims can put a strain on your resources and significantly impact your day-to-day operations. At Chubb, our aim is to expedite the claims handling process so that you and your business can get back to normal as quickly as possible. Our approach includes an open dialogue with you at every stage of the claim to ensure we are working towards the same goal—a swift and equitable resolution.
What makes the Chubb Commercial Property claims process different?
- Senior claims specialists who handle larger, more complicated claims that require greater specialism
- Dedicated claims handling team that has been empowered to streamline the process for less complex claims
- High-calibre external network that includes loss adjusters, forensic experts and engineers who can be mobilised quickly, wherever the loss occurs
- Cash flow models and timely interim payments to ensure that funds are available when and where clients need them
All claims are subject to the terms, conditions and exclusions of the relevant product disclosure statement and/or policy. Please read this information carefully before making a claim and/or contact your broker or us for more information.