Please be cautious of suspicious SMS. We will not request for sensitive personal information, bank account and credit card information from customers through SMS links. If you receive any suspicious message purportedly issued by Chubb, please call at our customer service hotline. Stay vigilant!
Starting from 20 March 2025, Chubb Life Hong Kong has been using registered sender names as '#ChubbLife" to send SMS messages to customers via local mobile service platform. If you have any doubts regarding the sms with sender as Chubb Life Hong Kong, please do not click any embedded hyperlinks in the message and contact our customer service hotline at (852) 2894 9833 for assistance.