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Property and Casualty Insurance Frequently Asked Questions

This page provides answers to your most common questions about Property and Casualty Insurance. If you need further assistance, please visit our Report a Claim page to contact a dedicated team ready to assist you with your claim.

Policy Issuance
Policy Issuance

You can buy a Property and Casualty Insurance Policy via the website Chubb General Insurance Enquiry or our brokers and agents will immediately contact you. 

The policy will be received within ten (10) working days after the payment of Premium and the coverage is acknowledged by Chubb and delivered to your agent.

Policy Alteration
Policy Alteration

You can make an alteration of your policy by contacting your agent or broker or contacting the Customer Care Center at 1500257 or via email at contact.id@chubb.com.

You can make an alteration of your policy by contacting your agent or broker or contacting the Customer Care Center at 1500257 or via email at contact.id@chubb.com.

You can make an alteration of your policy by contacting your agent or broker or contacting the Customer Care Center at 1500257 or via email at contact.id@chubb.com.

Policy Payment
Policy Payment

You can contact your agent to get information on policy billing or contact our Customer Care Center at 1500257 or via email at contact.id@chubb.com.

Claims
Claims
  • If you are a Chubb policyholder and wish to make a new claim reporting for the Property and Casualty Insurance, please inform us via email to claimsnmv.id@chubb.com.
  • In your email, include your company name, policy number and type of insurance. In addition, we also need the contact details of your staff who will handle the claim.
  • Find the Property & Casualty Insurance claim form by Clicking on the link Claim Form for Property and Casualty Insurance (OCR)
Retention
Retention

You can contact your agent to get information on policy billing or contact our Customer Care Center at 1500257 or email at contact.id@chubb.com.

 

 

 

 

Published 06/2023.