Chubb Life committed to assure our customers receive the best attention and services they deserve. Your policy is a valuable asset and should you require any alterations to your policy, you may request for our assistance.
Policyholders may request for alterations which are Non-Financial, e.g. any administrative changes of the policy data.
The following are examples of Non-Financial Alterations:
The documents required for these alterations are:
A complete authorization letter for Change of Payment Method to Auto-debit requires a copy of the Policyholder's Bank Account Book or Credit Card.
Policyholders may request for a Financial Alteration, which refers to any change in the Policy's Benefits or Value.
The following are examples of Financial Alteration:
Documents & Conditions required for these alterations:
For clarification on the details required or further information, please contact your servicing agent or call the Chubb Life Customer Service Centre at 021-2356 8887.
Regarding to our commitment in providing excellent services and data transparency to our valued customers, Chubb Life Indonesia urge to actively do frequent personal data update by completing Formulir Pengkinian Data. This document can be accessed by downloading the link below.
Unit Linked Policy Holders have options for Unit Linked transactions such as :
Below are the required documents :
For each transaction, the prevailing Terms & Conditions are applicable.