Welcome to Chubb Claims.
The insurance claims process can sometimes be, well, a process. At Chubb, it's different. That's because we're not just in the insurance business, we're in the people business. Our experienced claims specialist are relentless about every detail in the most personal way possible, whether you have a business, homeowners or auto policy.
Claims
Important tools
They say you can never be prepared for a disaster. We beg to differ.
Catastrophe Center
Learn what to do before, during and after a natural catastrophe to protect your family, you property and your business.
Claims FAQs
The insurance claims process can be complicated. Get answers to some of the most commonly asked questions here.
Online & mobile tools
Estimate damage, file a claim and upload documents all from the convenience of your computer, table or mobile device.
Value added resources
Get access to legal counsel, as well as recovery and other specialists, at no additional cost to you as a Chubb policyholder.
Chubb claims are different
If a solution is possible, we’ll find a way to make it happen.
Craftsmanship means getting every detail in your claim right.
We make every effort to issue payment within 48 hours of a resolved claim.
J.D. Power
#1 Insurance Company for Home Insurance Claims Satisfaction and Homeowners Policy Satisfaction
Chubb received the highest score in the J.D. Power 2024 U.S. Home Insurance Satisfaction Study and 2025 U.S. Property Claims Satisfaction Study, measuring customers’ satisfaction with their current home insurer and property claims experience, respectively. Visit jdpower.com/awards for more details.
Testimonials
Hear stories from clients who experienced the Chubb difference first-hand.
Destructive tornado
The future is very bright at Vermeer, Chubb unleashed the potential we have and we got back on our feet quickly.
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Dedicated Claims Team