Claims

Chubb claims are handled with empathy, efficiency and expertise.

We in Chubb Claims have a clear purpose, and with this, we deliver great customer outcomes based on the promises made by our underwriters. Our claims professionals provide a claims service that is thoughtful, responsive and solution-oriented, and all directed towards our customers’ needs. Success here comes from focusing on what we consider to be the five key components of great claims service: certainty, speed, innovation, expertise and consistency.

Please report your Accident &Health and Travel Insurance claim through our Claim Service Portal available 24/7

For Belgium

https://www.chubbclaims.com/ace/be-en/welcome.aspx

For the Netherlands

https://www.chubbclaims.com/ace/nl-en/welcome.aspx

All (other) Benelux claims

Please report all (other) Benelux claims to the following email address: beneluxclaims@chubb.com

Contact details

For assistance or further information, you can reach us on working days between 9-17h.

Belgium: +32(0)25169783
Netherlands: +31(0)102893545

Our Cyber claim HOTLINE

Belgium: 0800 49405
Netherlands: 0800 0203267

Regular Mail details

If preferred, you can also send us your claims by post.

Chubb European Group SE
Marten Meesweg 8
3068 AV Rotterdam
Nederland

Chubb European Group SE
Louisalaan/Avenue Louise 480
1050 Brussel
België

How do we apply depreciation for damaged or lost property for your travel insurance?

Please click on this document which will explain.