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Dear Valued Customers,

In line with a concession granted by the Inland Revenue Board to cater for a smooth and seamless transition for all policyholders, the full implementation of e-invoicing by Chubb Insurance Malaysia Berhad will be completed by 1 July 2025.

During this transitional period from 1 August 2024 to 30 June 2025, you will continue to receive your invoices in the existing format. We appreciate your understanding and patience during this transitional period.

If you have any questions or require further assistance, please do not hesitate to contact our Customer Service at 1800-88-3226 (Mondays to Fridays, from 8:30am to 5:15pm, excluding public holidays) or email at eInvoice.MY@Chubb.com