Benefits
Online Shopping Protect gives you up to PHP 20,000.00 in total coverage for all eligible items you purchased via GCash within 30 days from the date you enrolled to Online Shopping Protect. Items are protected for 60 days from the date you bought them, in case your item:
Item is covered under GInsure Online Shopping Protect if:
If you are an 18-80 year old fully-verified GCash User residing in the Philippines, you may enroll in Online Shopping Protect when you pay for an item you are buying online via GCash Pay Online.
You can enroll in GInsure Online Shopping Protect when you pay for an item you are buying online via GCash Pay Online. You will see the enrolment tick box and product description in the GCash cashier page when you opt for GCash as payment method. Upon successful enrolment, you will receive an SMS confirmation from GCash and your Confirmation of Cover via email.
Your item is covered under GInsure Online Shopping Protect if:
You purchased it within the eligibility period which is 30 days beginning on the date you enrolled in Online Shopping Protect, it costs at least PHP 250.00 and is included on the list of eligible items in the GInsure Online Shopping Protect Group Policy; and the incident you are claiming for occurred within 60 days from the date you purchased it.
Eligible items have a minimum purchase value of PHP250.00 and are:
If you have already enrolled and are within the 30-day covered purchase period, succeeding online purchases via GCash payment will have the active protection status tag displayed.
Once your 30-day covered purchase period has expired, the GInsure Online Shopping Protect active protection status tag will no longer appear in your next GCash Pay Online transactions. Instead, you will see the enrolment tick box option if you wish to enroll again your new eligible items purchased online via GCash within 30 days from the date of such enrolment.
GCash is rolling out GInsure Online Shopping Protect to select Pay Online transactions. Eligible transactions will contain the tick box where you can enroll to the insurance. Once enrolled, your items are eligible as long as they are covered by policy provisions.
Simply visit our Chubb Claims Service Portal, call this hotline: +63 2 775 65410, Mondays to Fridays from 8:30am to 5:30pm, or email to onlinepurchaseprotection @chubb.com to file a claim.