บริการช่วยเหลือฉุกเฉินภายในบ้าน (Emergency Home Assistance) ชับบ์สามัคคีปรกันภัย Chubb Samaggi Insurance

ข้ามไปหน้าหลัก
HOME AND CONDO INSURANCE

Emergency Home Assistance 24 Hours

Emergency Home Assistance is available to provide assistance in the event of unexpected emergencies to mitigate harm or prevent further damage to your home.

luxury home

If you need emergency assistance please call CHUBB Samaggi Insurance Public Company Limited Call Center at 02-206-5469

 

The company will dispatch technicians to provide emergency home assistance services, including basic inspection and initial assistance, at your residence. The company will be cover the technician's labor and travel expenses, with a maximum of Baht 1,000 per time and no more than 2 times per year. Further details of the emergency assistance services are provided below.

Electrical Repair Service

In the event of an electrical system emergency, such as a power outage in residential areas necessitating immediate attention due to system failure or a short circuit within your residence, the Company will arrange for an electrician approved and appointed by the Company to visit your residence for emergency repairs.

Plumbing Service

In the event of a plumbing emergency, such as leaks or blockages in the water piping system at your residence, the Company will arrange for a plumber to conduct an initial inspection and provide assistance services at your residence.

Roof/Ceiling Service

In the event of an emergency involving a cracked roof or ceiling causing water leakage into your residence, the Company will arrange for a roof repairman to conduct an initial inspection and provide assistance services at your residence.

Glass Repair Service

In the event of an emergency with the breakage of door glass, window glass or wall glass at your home and has an effect on your residence. The company shall arrange for a glass technician to provide basic emergency assistance to you at your residence.

Locksmith Service

In the event of an emergency due to loss of the accommodation keys. The company will arrange for a locksmith to assist you as follows. 5.1 Arrange for the attendance of service provider to pick up the spare key and deliver to you at your residence, or 5.2 Refer and/or arrange for a Locksmith approved and appointed by the Company to assist you at your residence.

Air-Conditioning Service

In the event the air conditioning system experiences an emergency such as malfunction or damage caused by a short circuit, the Company will arrange for an air conditioner repair technician to conduct a basic inspection and provide assistance services at your residence.

Refrigerator, Freezer OR Water Heater Service

In the event of an emergency where the refrigerator, freezer, or water heater system malfunctions, the Company will arrange for technicians to conduct repairs and provide basic inspection and assistance services at your residence.

Animal Invasion Removal Service

In the event of an emergency caused by the invasion of ferocious animals such as bees, hornets, snakes, wasps, scorpions, and hornets into your residence, the Company will arrange for a pest exterminator to conduct an initial inspection and provide assistance services at your residence.

TERMS OF SERVICES
 
  1. All services must be requested through the Call Center exclusively. In case of emergency assistance service benefits, the Company will dispatch a technician to provide assistance. If you intend to use service providers other than the Company's technician, you must obtain consent from the Company beforehand.
  2. This service is provided in accordance with the definitions, conditions, agreements, and scope of services established between the Company and the Service Provider.
  3.  The service provided is an initial assistance, comprising initial technical inspection or temporary fixing. It covers only labor and travel expenses of technicians, as per the benefits allowed by the Company. Any additional expenses such as equipment or spare parts will be your responsibility. Repair costs, spare parts, and the scope of repairs must be agreed upon between you and the Technician. The Company will not be liable for any costs or damages arising from such agreements.
  4. The Company will not provide services in your absence during the service.
  5. You are responsible for the safety of your belongings. The Company shall not be held accountable for any loss or damage to property or valuables left at the service location.
  6. This service cannot be refund as cash or other type of compensation.
  7. Any service already rendered by the Company but subsequently canceled by you will be counted as one instance of service. If the number of services exceeds the entitlement, you will be responsible for all costs incurred beyond the entitlement.
  8. In the event of any disputes, the Company's decision shall be considered final.

 

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Chubb Samaggi Insurance Public Company Limited (the “Company”) uses and may disclose your personal information for underwriting purposes. Policy management, Claims management and other insurance purposes as specified in the Company's privacy policy. You can read the company's privacy policy here