Thank you for choosing to be our client. We're looking forward to raising your expectations of what insurance can and should deliver.
By now, you probably have your new Chubb policy in hand.
What comes next? Scroll down.
In three easy steps, we go the extra mile to make sure your home is protected for its full value.
You're already benefiting from our comprehensive protection, but your home assessment helps us make sure you have the right replacement cost if something happens to your home. It provides a clear understanding of what it would take to rebuild your home — and helps us make sure what you pay reflects what you need.
A home assessment gives you a detailed record of your home's unique features and finishes so we can repair, restore, and replace your home's details in the event of a claim, with a claims experience that's as seamless as possible.
We'll also share optional tips and suggestions to help you further protect your home and prevent claims from happening in the first place.
Scheduling Your Home Assessment
We'll get in touch by phone or email to schedule your home assessment with a Risk Consultant.
Please make sure your email address and phone numbers are added to your Chubb Client Portal account, our secure portal where you can access your home assessment, pay your bill, access ID cards, and much more. You can register for the Chubb Client Portal by visiting www.chubb.com/welcome or by downloading the Chubb Client Mobile app from the App Store or Google Play. You'll need your policy number, but if you don't have it handy, you can always return to this page to complete your registration.
With your help and by using technology, we'll carefully note your home's distinctive features.
The reason we do a comprehensive home assessment is simple: to help us deliver a claims experience that puts you and your family first.
We provide you with a detailed record of your home’s unique features so we can repair, restore, and replace your home’s details in the event of a claim and make your claims experience as seamless as possible.
Our Client Portal is a convenient and personalized solution for managing your Chubb experience. It also includes easy access to your completed home assessment.
It's easy to register
You can view your policy, pay your bill, or set up account notifications at any time. You'll need your policy or billing statement handy to complete the simple registration process. If you haven't received your policy yet, you can always return to this page to complete your registration.
Did you know you are eligible for special offers and discounts to help you protect your home and family just for being a Chubb PRS client? Find a local building contractor, wildfire defensible space vendor, and many other pre-qualified professionals specializing in maintenance, loss mitigation, and restoration through our network of Preferred Service Providers. Visit the secure Client Portal (client portal log in required) and click “Benefits & Offers” from the menu located on the left or call (877)-60CHUBB (Option 2) to get started!
We’re always looking for ways to make your experience easier. Consider taking advantage of these services and resources:
Paperless Policy
Save Trees. Save Space. Save Time.
We are now able to deliver your Chubb insurance policy(s)* directly to your email inbox.
AutoPay
Easy, convenient, and secure
With nothing to mail, no checks to write, no stamps to buy, and waived installment fees (applies in most states), Chubb's AutoPay Service saves you time and money.
Email & Text Notifications
Life gets busy. We've got you covered.
From the notification center, you can enroll to receive text and email alerts for a variety of reasons, including billing, policy, claims, and weather events.
Chubb Mobile App
Hassle free. Anytime, anywhere.
You can enjoy the convenience of making payments, accessing your auto insurance ID cards, and more right from your fingertips using our mobile app. Download the app now from the Google Play store or the Apple App store. Please note: You must be registered for the Client Portal to use this application.
*Paperless Policy is currently unavailable for North Carolina and Louisiana risk-based policies, flood policies, and other select policy types.