While Lynn hosted a party at her new home, a fire in her outdoor fireplace spread to her roof. Lynn rushed to get her family and guests out safely, including her two grandchildren, who were upstairs watching TV, and her dog.
That same night, a Chubb adjuster was there to walk Lynn through next steps and her restoration plan, even hand-delivering a cheque to her the next morning so she could buy new clothes and belongings. But that was just the beginning of the service Lynn experienced.