Welcome to Chubb Claims. Life Is About to Get Easier.
Individuals, families and businesses of all sizes can expect the superior service and attention to detail that comes with every Chubb policy. Our experienced team of claims professionals endeavour to respond to each claim with a sense of urgency and care, providing technical expertise, responsive service, clear communication and consistent global claims handling.
How is Chubb different?
We don’t just process claims; we make things right. We hope you never need to report a claim with us. But if you do, that’s our opportunity to show you what “craftsmanship” means in service to you.
It means Chubb people working with empathy, integrity and our legendary attention to detail to make you whole. It means we honour the promises we’ve made to you. Your loved ones, your employees, your home, your business reputation—these things matter. These things are personal, for you and for us.
Let us introduce you to the Chubb Claims Centre.*
Our online claims portal has been designed to create a fast and easy way to register and track the progress of your claim. To make a A&H or travel claim through our A&H Online Portal Chubb Claim Centre, please click below.
*The Chubb Claims Centre is for A&H claims only.
Meet the Head of Claims for Australia and New Zealand
What sets us apart is our technical experience and our unwavering commitment to our customers.
Report a claim
Visit our commercial or private client pages to Report a Claim.
All claims are subject to the terms, conditions and exclusions of the relevant product disclosure statement and/or policy. Please read this information carefully before making a claim and/or contact your broker or us for more information.