ASB Retail Travel Insurance
ASB no longer offer Retail Travel Insurance as of 1 April 2023.
Customers who have purchased a policy prior to 1 April 2023 will still be covered and can make a claim if required. For any other queries on existing policies or to make a claim, please contact Chubb Life.
Phone: |
For emergency assistance while overseas call First Assistance on +64 (4) 890 4974 For general enquiries (including while travelling overseas), call us on +64 (4) 890 4954 |
Email: |
For general information about your policy such as premiums and address changes: AsbTravelInsurance.NZ@chubb.com To make a complaint: ChubbLifeComplaints.NZ@chubb.com To request a claim form or ask any questions related to a claim: MyTravelClaim.NZ@chubb.com |
ASB general contact information can be found here.
Your insurance is underwritten by Chubb Life Insurance New Zealand Limited (Chubb Life). Chubb Life has an A (Excellent) financial strength rating given by A.M. Best Company Inc. A summary of the rating scale is: A++, A+ Superior | A, A- Excellent | B++, B+ Good | B, B- Fair | C++, C+ Marginal | C, C- Weak | D Poor | E Under Regulatory Supervision | F In Liquidation | S Suspended. For the full rating scale and more rating information visit www.ambest.com/ratings/guide.pdf